Returns & Exchanges
At ADTR, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for all unworn and unwashed apparel. Items must be returned in their original packaging with all tags attached to be eligible for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Securely place the items in their original packaging, ensuring all original tags are still attached to the garments.
- 3.Ship It Back
Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.